Frequently Asked Questions
Do you ship internationally?
Yes. We ship worldwide, including the UK, EU, USA, Canada, and most international destinations.
How long will it take to receive my orders?
All orders are processed within 1 to 3 business days.
Delivery usually takes:
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5 to 9 business days for UK and EU
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7 to 12 business days for USA and Canada
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7 to 15 business days for the rest of the world
Total time = processing + shipping.
Do you ship to my country?
Most likely, yes.
We ship to most countries around the world, except for some restricted or remote regions.
You will see available shipping options during checkout.
What is your return policy?
We offer 14-day returns for unused items.
To request a return, simply email us before shipping your item back.
Returns are accepted if:
- The item is unused and in perfect condition
- It is returned in its original packaging
- It is shipped within the 14-day period
If the item is incorrect, damaged, or defective, we cover the return shipping costs.
For a change of mind, return shipping is the customer's responsibility.
Other questions?
We're here to help.
Just send us an email at support@loveecharm.com and our team will help you with whatever you need.
